Privacy Policy at the Orthopaedic Center Munich East

1. objective and responsible body

1.1. This privacy policy explains the nature, scope and purpose of the collection and use of data and the use of cookies within our website and our online offer.

Provider / entity responsible for data protection:

Dr. med. Frank Meinhard Balensiefen
Prof. Dr. med. habil. Peter Diehl
Priv.-Doz. Dr. med. habil. Johannes Schauwecker

OZMO – Orthopedics Center Munich East
Civil law partnership GbR
Münchener Str. 14, 85540 Haar

Tel.: +49 (0) 89 4141 434 – 64

1.2. The legal basis for data protection can be found in the European Data Protection Regulation (EU-DSGVO), the German Federal Data Protection Act (BDSG-neu) and the German Telemedia Act (TMG).

2. basic information on data processing

2.1. We collect, process and use users’ personal data only in compliance with the relevant data protection provisions. This means that user data will only be used if there is a legal necessity or if consent has been given.

2.2. We take organizational, contractual and technical security measures to ensure that the provisions of data protection laws are complied with and thus to protect the data managed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.

3. collection, processing and use of personal data

3.1. Users’ personal data is used for the following purposes:

  • The performance of our services, services and user services.
  • Ensuring effective customer service. When contacting us, the information is stored for the purpose of processing the request and in the event that follow-up questions arise.
  • Sending newsletters or other promotional material, provided that the recipient has given us consent to do so.

3.2. We transfer the data to third parties if this is necessary for the performance of services or billing purposes or otherwise necessary to fulfill our contractual obligations to the users.

4. information dispatch by e-mail and newsletter

4.1. Insofar as we send e-mail messages with promotional information about us and our services, this is only done with the express consent of the recipient. Users may object to receiving e-mail messages at any time.

4.2. If you would like to receive the newsletter, we require a valid email address from you as well as information that allows us to verify that you are the owner of the specified email address or that the owner agrees to receive the newsletter. No other data is collected. This data will only be used for sending the newsletter and will not be passed on to third parties.

4.3. Before the newsletter is sent, the e-mail owner receives a confirmation e-mail in which he must confirm the newsletter registration. Unconfirmed registrations will be automatically deleted within four weeks at the latest. We may refrain from sending a confirmation email if the email address has already been confirmed previously.

4.4. You can revoke your consent to the storage of the data, the email address and their use for sending the newsletter at any time.

4.5. As part of the registration process, we store the registration and confirmation time and the IP address of the user. We are required by law to log the registrations in order to prove proper registration.

5. collection of access data

5.1. We collect data about every access to the server on which this offer is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.

5.2. We use the log data without assignment to the person of the user or other profiling in accordance with the statutory provisions only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, we reserve the right to check the log data retrospectively if there is a justified suspicion of unlawful use on the basis of concrete indications.

6 Cookies & Reach Measurement

6.1. Cookies are pieces of information that are transmitted from our web server or third-party web servers to users’ web browsers, where they are stored for later retrieval. Users are informed about the use of cookies in the context of pseudonymous reach measurement as part of this privacy policy.

6.2. Viewing our website is also possible under exclusion of cookies. If users do not want cookies to be stored on their computer, they are asked to disable the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this offer.

7. reach measurement: Google Analytics

7.1. We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google uses cookies, which are text files placed on users’ computers, to help the website analyze how users use the site. The information generated by the cookie about the use of this website by users is usually transmitted to a Google server in the U.S. and stored there.

7.2. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

7.3. We use Google Analytics only with IP anonymization enabled. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

7.4. The IP address transmitted by the user’s browser is not merged with other data from Google. Users may prevent the storage of cookies by selecting the appropriate settings on their browser software; Users may also prevent the collection of data generated by the cookie and related to their use of the website from Google and the processing of this data by Google by downloading and installing the browser plugin available at the following

7.5. As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent the collection by Google Analytics within this website in the future (the opt out only works in the browser and only for this domain). In the process, an opt-out cookie is placed on your device. If you delete your cookies in this browser, you must click this link again.

8. information, revocation, changes, corrections and updates

8.1. Users have the right to request information free of charge about the personal data we have stored about them. The contact details can be found in the imprint.

8.2. In addition, users have the right to correct incorrect data, revoke consent, block and delete their personal data, provided that this does not conflict with any legal obligation to retain data.

9. changes to the privacy policy

9.1. We reserve the right to change the privacy policy in order to adapt it to changed legal situations, or in the event of changes to the service as well as data processing.

9.2. Users are therefore requested to inform themselves regularly about their content.

10. data protection officer

In accordance with Section 38 BDSG, we have appointed a data protection officer:

CompanyCheck Germany GmbH
Responsible Swetlana Winter
Schiller Street 47/49
22767 Hamburg

11. miscellaneous

On our website we use Google Fonts from Google Inc. The company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for the European area. We have embedded the Google fonts locally, i.e. on our web server – not on Google’s servers. This means that there is no connection to Google servers and therefore no data transfer or storage.
Google Fonts used to be called Google Web Fonts. This is an interactive directory of over 800 fonts that Google provides free of charge. With Google Fonts, you could use fonts without uploading them to your own server. But to prevent any information transfer to Google servers in this regard, we have downloaded the fonts to our server. In this way, we act in a privacy compliant manner and do not send any data to Google Fonts.